I bought this 2010 Topps Heritage Clubhouse Collection DAN HAREN Jersey card off eBay last Sunday. When it arrived I noticed that it had a small crease on the front of the card that I had not noticed when looking at it on eBay. The crease goes from the tip of the home plate/jersey to the edge of the card. You can see a tiny white spot above the "o" in Worn, that's where the crease is.
I left the seller positive feedback but mentioned that the card had a small crease on front that was not visable in scan and not mentioned in the listing. About 20 minutes after leaving the feedback, I saw that I had an email from PayPal. The eBay seller had refunded me my money and left a note saying that he was sorry, that he had not noticed the crease, and for me to keep the card. I was shocked. I had not expected the seller to do anything, and I realize that the crease is most likely from the factory (that's why I left positive feedback). Seller rebos went above and beyond when it comes to customer service. I thanked him and let him know that he will have a repeat customer. Check out his other items on eBay if you get a chance. It's nice to know that there are good eBay sellers out there committed to doing the right thing. Thanks rebos!